Dear Ralph,

     As you know, my son, John J. Spellman recently took title to the house you built for him at 4953 Pointe Circle in Cross Pointe, East Lake Woodlands.  As John is a resident of New Jersey he asked me to function as his day-to-day representative to oversee the progress of construction.  Effectively, he had the house built from a distance of over 1200 miles, making only three personal trips to the property to select certain options and make selections of colors from the many you offer.

      Before moving to Florida myself, I held the position of Executive Vice President, Chief Financial Officer and a member of the Board of Directors of W. R. Grace & Co. a multi billion dollar, multi market, multi-national Company.  In my former capacity, I was frequently called upon to review and assess the work of others in many endeavors, including residential construction as the Company held a substantial interest in a business unit engaged in that activity.

      The quality of the construction job your company performed ranks at the top of all that I have personally examined over a thirty-year business career and I attribute that to your own personal involvement in every facet of the undertaking from design and selection of the models to designation, selection and supervision of quality subcontractors who took pride in their work product, a trait seldom observed anymore.

      You maintained an excellent and open line of communication, simplifying the oversight task for the customer and would not present the house for acceptance until you were satisfied that all the details of quality materials and workmanship met your rigid standards.

      Thanks to you and your staff my son now has a house both he and you can be proud of.

      Please add my name to your growing list of very satisfied customers.  I was a pleasure doing business with you.

      Sincerely,