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Tuesday, 21 April 2015 14:20

Avalon showed their true professionalism and commitment

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Dear Ralph,

Building a brand new home is supposed to be a pleasant experience but, more often than not, it is more headache than pleasure.  While not our first home building experience, I must admit that this was the best experience I have had.

 From the very start, Avalon showed their true professionalism and commitment to excellence through their personnel and, ultimately, in their workmanship.

 Sandy worked with us to help determine what made sense for us.  She was very helpful and a pleasure to work with.  She is friendly, pleasant, honest and very professional in her dealings.  She always had time to spend with us – no matter how busy she was.

 With Sue, Dot and Eleana to help with the beginnings of the project, we had a smooth and easy start for our new home.  Sue was fantastic!  She figured out early on how best to deal with me and was always very responsive.  She knew how to calm me down and helped with all the details.

 We were fortunate to have Guy assigned as our superintendent.  We had heard many good things about him and they all proved to be true.  Guy stuck with me throughout the project and endured multiple daily calls (even on the weekends).  He always called back and worked hard to make sure everything was handled in a timely manner and to my satisfaction (which wasn’t always easy!).  He is awesome!

 I want to thank you, Ralph for your patience with me throughout this process.   As you know, I am very high strung and very vocal about my disappointments.  You were always there to calm me down.

We are very happy in our beautiful new home and highly recommend Avalon to others.  I would be happy to share my Avalon experience with others.  Thank you for doing such a great job!

Sincerely,

 Hassan & Beth Maziad

Eagles’ Cove at Lake Tarpon

 

11570 views Last modified on Wednesday, 19 August 2015 12:20
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